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Customer Service Engineer-Taoyuan

🏢
KLA
📍 Taiwan, Taiwan
📍
Location Taiwan
📅
Posted May 27, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

  • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production.
  • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites.
  • Represents the company to the customer and assume accountability for customer happiness with service.
  • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time.
  • Provides assistance to Installation Engineer in resolving problems.
  • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems.
  • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues.
  • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowl...

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    📍 Location Details

    🌆
    City
    Taiwan
    🗺️
    Country
    Taiwan
    🚗
    Commute
    Local Area

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