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Customer Service Engineer

🏢
Giesecke+Devrient
📍 Hong Kong, Hong Kong
📍
Location Hong Kong
📅
Posted June 04, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities:

  • Be responsible for banknote processing systems’ installation
  • Provide service maintenance and after sales services for banknote processing systems
  • Handle inquires and complaints from customers
  • Provide support on new product launch, demo and product presentation
  • Be responsible for service documentations (service report and spare parts transaction)
  • Spare parts inventory management and control
  • Manage and implement preventive and corrective maintenance program to ensure the banknote processing systems in customer sites are in good condition.
  • Conduct fault analysis and formulate maintenance and improvement plan
  • Compile management report and purpose recommendations for service enhancement
  • Audit and facilitate the implementation of service support to compile with safety requirement
  • Perform any ad hoc projects as required from time to time; and undertake functions and respon...

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    📍 Location Details

    🌆
    City
    Hong Kong
    🗺️
    Country
    Hong Kong
    🚗
    Commute
    Local Area

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