Customer Service & Dispatch Coordinator - (HVAC & Trades)
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Job Description
Customer Service & Dispatch Coordinator (HVAC, Plumbing, Electrical) β Remote | EST
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (EST)
About the Role
Weβre hiring a Customer Service & Dispatch Coordinator to manage inbound customer communication and coordinate field service operations for a U.S.-based home services business.
This is not a basic support role β you are the operational hub of the business.
You will handle high-volume calls, schedule jobs, and ensure technicians are dispatched efficiently in real time.
If you thrive in fast-paced, high-pressure environments and can manage multiple moving pieces without dropping the ball β this role is built for you.
What Youβll Own
Customer Communication (High Volume)
- Handle...