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Customer Service Coordinator - UAE National

🏢
Hermès
📍 Dubai, United Arab Emirates
📍
Location Dubai
📅
Posted June 12, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

RESPONSIBILITIES

  • Call centre for Hermes stores in UAE, Kuwait, Bahrain and Doha.
  • Cater to 100% of client queries through emails, phone and/or What’s app (product information, product availability, order follow up, delivery, return procedure, claim,
  • Being thorough on the information provided to the customers and redirect queries to the dedicated individuals if needed (store, management, After Sales)
  • Ensure that all the requests are closed within the targeted time frame and with the highest quality of service. 
  • Follow up the returns, and once quality control is successful, proceed to the validation of the exchange or refund.

    • REQUIREMENTS

  • Possess good communication and greeting skills.
  • Being punctual, flexible, hardworking, responsible and adaptable.
  • Have a professional approach and a positive attitude.
  • Being a team player.
  • Able to solve problems and decision making.
  • Familiarity ...

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    📍 Location Details

    🌆
    City
    Dubai
    🗺️
    Country
    United Arab Emirates
    🚗
    Commute
    Local Area

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