Customer Service Coordinator II

Location: Corning, NY Duration: 12+ Months

Job Description: Education: Associate degree or similar relevant work experience required Experience: 2+ years, manager has strong preference for candidates with 2+ years of experience in Customer Service / Corporate environment.

Day to Day Responsibilities:

• Manage assigned domestic and international customers to execute error free transactions
• Receive, validate and enter customer orders accurately and timely using both Optical Fiber's PeopleSoft (PS) as well as Optical Fiber's SAP order management systems (depending upon source location). For export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using 'Origin Manager':
• Create templates in Origin Manager for each ship from location to each customer.
• Reference routing guide to select proper carriers and request new quotes...