Drive customer satisfaction as a Customer Service Coordinator with Magris Talc. This role focuses on order processing and effective communication across departments.
The Customer Service Coordinator is essential for linking customer needs with Magris Talc's internal operations. You will process all customer orders, facilitate communication regarding shipping and product details, and help manage logistics efficiently. Candidates should be organized, detail-oriented, and proficient in ERP software to excel in this fast-paced role.
Key Responsibilities:
• Handle inbound customer orders via various methods
• Inform customers about pricing and shipping timelines
• Verify order accuracy and maintain proper documentation
• Coordinate delivery and transportation logistics
• Keep records of all customer interactions
Requirements:
• Inventory management and production knowledge
• Logistical expertise with truck and rail systems
• ERP system proficiency for managi...