Customer Service Consultant - eduFOCUS has an excellent opportunity for a Customer Service Consultant to join our growing, diverse and friendly team! The position is a full-time permanent role, which will be office-based in Woodbridge, Suffolk and will focus on providing ‘first point of contact’ for existing and prospective clients.

Fantastic company benefits include

Competitive Salary:£25,000 – £30,000 per annum (depending on experience)
Contract: Full-time, permanent position, office based only.
Holiday: 28 days annual leave plus bank holidays
Hours: 35 hours per week (Monday – Friday)

About the role

As our Customer Service Consultant, you will be the first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You’ll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over...