Location
Beachwood
Posted
June 15, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
**Position Summary:**
A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.
**Shift:**
**Monday thru Friday 3:00pm - 11:30pm**
**Major Responsibilities:**
β’ Use TMS system to enter & process customer orders
β’ Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.
β’ Communicate with associates from other shifts
β’ Complete daily logs and checklists
β’ Work with customer to resolve any transportation issues
A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.
**Shift:**
**Monday thru Friday 3:00pm - 11:30pm**
**Major Responsibilities:**
β’ Use TMS system to enter & process customer orders
β’ Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.
β’ Communicate with associates from other shifts
β’ Complete daily logs and checklists
β’ Work with customer to resolve any transportation issues