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Customer Service Associate (Accounts Payable & Freight Payment)

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Penske Transportation Solutions
📍 Beachwood, United States
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Location Beachwood
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Posted April 06, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities

:
  • Invoice & Payment Processing: Utilize multiple systems to review, process, and audit carrier freight invoices and LDC network invoices.
  • Contract & Audit Accuracy: Read and interpret carrier contracts for accurate rating and audit balance-due invoices.
  • Documentation Management: Download, track, retrieve, and post proof of delivery documentation across various platforms.
  • System Maintenance: Adjust financial records within the Transportation Management System (TMS) and maintain overall TMS data integrity.
  • Process Control & Reporting: Generate weekly metrics and reports to manage process controls, track performance, and update freight payment Standard Operating Procedures (SOPs) periodically.
  • Issue Resolution: Collaborate with leadership to establish and achieve timelines for resolution. Act as the primary liaison facing both customers and carriers to resolve payment or billing issues swiftly.
  • Customer Supp...

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    📍 Location Details

    🌆
    City
    Beachwood
    🗺️
    Country
    United States
    🚗
    Commute
    Local Area

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