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Customer Service Assistant

🏢
Knoll Ridges Consultancy
📍 Taguig, Philippines
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Location Taguig
📅
Posted June 07, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Customer Service Assistant - BGC

Post Date: Thursday, March 16 2023 to Tuesday, May 16 2023

 Customer Service Assistant #1


JOB DESCRIPTION


 A customer service associate assists customers with inquiries related to a

commpany’s products and services. Customer service associates maintain adequate company and product knowledge to provide proficient service. Also known as customer service representative.
  • Customer Service Associate Responsibilities:

  • Attending training sessions to grow knowledge of products and to
  • develop customer service skills.
  •  Resolving phone, walk-in, mail, fax, and email customer inquiries.

  •  Processing and logging incoming calls into the CRM system.

  • Identifying customer needs.

  • Forwarding and escalating inquiries to relevant individuals and
  • departments.
  •  Contacting customers to give them accurate feedback on the
  • progress of their inquiri...

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    📍 Location Details

    🌆
    City
    Taguig
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

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