Do you have a passion for customer service? 

Do you enjoy helping people? 

We currently have an opportunity for a multi-functional  Customer Service Assistant (Platform & Ticket Office)  to deliver world-class customer service at Farringdon. 

These roles cover 24 hour operation, so due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the early shift as required as there may not always be a train service available.

Our vision is to provide our customers with a welcoming, seamless, well-informed, consistent and relaxed travel experience which will encourage additional and repeat business whilst ensuring our customers consistently talk about our service positively.

As a Customer Service Assistant  you must be able to...