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Customer Service and Order Management Executive

🏢
Brambles
📍 Bangkok, Thailand
📍
Location Bangkok
📅
Posted June 06, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

Key Responsibilities May Include:

  • Lead the resolution of complex and critical customer inquiries, delivering first-level support and guiding customers through service solutions, system navigation, and business processes.
  • Collaborate with internal stakeholders (e.g., Key Account Management, Finance, Operations) to troubleshoot and resolve customer issues, conducting root cause analysis and implementing long-term corrective actions.
  • Oversee the resolution of billing disputes and discrepancies, ensuring accuracy in ERP systems and clear communication of outcomes to customers.
  • Monitor customer account performance, utilizing control and financial reports to identify discrepancies, trends, and opportunities for process optimization.
  • Maintain accurate customer records and service-related data within CRM systems, ensuring timely and accurate completion of tasks and adherence to key performance metrics.
  • Su...

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    📍 Location Details

    🌆
    City
    Bangkok
    🗺️
    Country
    Thailand
    🚗
    Commute
    Local Area

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