Location
madrid
Posted
June 04, 2026
Commute
Local Area
Local Opportunity Near You!
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Job Description
At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Consumer Care / Customer Care
Permanent
All About the Role
In this role you will reporting to the Customer Service Manager Iberia, you will manage key customer accounts and ensure top-tier service delivery.
Location
The role is based in our office in Alcobendas (Madrid).
What Youβll Do
- Manage Electrolux key customers.
- Handle phone and email communications, returns and claims.
- Manage the portfolio of orders.
- Improve ways of working and processes.
- Drive improvements in processes, ways of working and tools.
- Create reports and perform data analysis to support business decisions.