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Customer Service Agent with German and Italian (m/f/d)

🏢
Capita
📍 Kraków, Poland
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Location Kraków
📅
Posted June 15, 2026
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Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

:

What you’ll be doing:

  • Supporting customer through different channels (inbound calls and messages)
  • Analysing and solving customer’s queries
  • Sharing information on administrative and technical requests (products, invoices, etc.)
  • Making changes to the system
  • Forwarding faults or calls to other departments

    • Skills you need to succeed:

  • German and Italian at min. C1 level
  • Customer oriented attitude
  • Excellent organizational and communication skills
  • Good knowledge of MS Office
  • Willingness to work in shifts (8:00-24:00, Monday-Sunday), 5 days a week, 40 hours per week

    •  What’s in it for you:

  • Competitive salary + performance bonus
  • Permanent contract
  • LuxMed medical healthcare
  • Generali group insurance
  • Multisport or MultiKafeteria benefit systems
  • A positive atmosphere with excellent work-life balance (a 30-...

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    📍 Location Details

    🌆
    City
    Kraków
    🗺️
    Country
    Poland
    🚗
    Commute
    Local Area

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