Our client, a leading organization in the financial services industry, is seeking a Customer Service Agent to join their team. As a Customer Service Agent, you will be part of the Customer Support Department supporting client interactions and service delivery. The ideal candidate will have excellent communication skills, a positive attitude, and a solution-oriented mindset, which will align successfully in the organization.

**Job Title:** Customer Service Agent

**Location:** Troy, Alabama

**Pay Range:** $15

**What's the Job?**

+ Engage with clients via phone and email to address inquiries and resolve issues efficiently
+ Navigate multiple computer screens to gather and input relevant information accurately
+ Provide exceptional customer service by actively listening and responding positively
+ Identify opportunities to improve processes and enhance customer satisfaction
+ Maintain detailed records of customer interactions and tr...