We’re seeking a Part‑Time Customer Service Agent to join the Customer Operations team at PointsBet Canada. This role puts the customer at the centre of everything we do — delivering timely, accurate, and friendly support across our Sportsbook and Casino products. You’ll be on the front line of the customer experience, helping resolve inquiries, supporting gameplay questions, and ensuring every interaction reflects PointsBet’s commitment to excellence, fairness, and responsible gaming.

ABOUT POINTSBET

PointsBet was originally founded in the sports wagering market of Australia. It has quickly become one of the fastest growing and most dynamic sportsbook and iGaming companies in the world. Since the launch of the regulated gaming market in Ontario, PointsBet Canada has been at the forefront of the industry with its leading sports betting products and casino experience, offering best‑in‑class entertainment with unmatched customer satisfaction.

We provide an ...