At Keen, we don't just deliver services - we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.

Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing, creative, customer experience, and sales.

We're not an agency or legacy BPO. We're a partner in growth — and that's where you come in.

About The Role

We’re hiring a Bilingual Spanish/English Customer Support Agent to support one of our high-growth global clients, providing Tier 2 customer support to their business customers in the software, retail, and physical hardware space. This role requires mastering complex systems through software and hardware support.

In this role, you’ll deliver outstanding service to both Spanish and English-speaking custome...