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Job Description
Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!
What You'll Do
Provide information and process inquiries about accounts, products, and services.
Troubleshoot technical issues related to computer, tablet, and cell phone applications.
Handle inbound calls, real-time chat, emails, and make outgoing calls.
Communicate special marketing offers to VIP customers.
Offer feedback on service failures or customer feedback.
Uphold customer confid...