Customer Service Agent Level 1 - JHB
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Frogfoot is in search of a Customer Service Agent Level 1 to join the Customer Experience Team.
Join the Frogfoot Pond!
At Frogfoot, we believe every customer interaction is an opportunity to create a positive experience. We're looking for a customer-focused, solution-driven individual who is passionate about helping people and making a difference with every conversation.
Purpose of the Role
This role is perfect for someone who enjoys helping people, solving problems, and delivering exceptional customer experiences. As a Customer Service Agent Level 1, you'll be the first point of contact for our customers, providing support, guidance, and solutions across multiple communication channels. Your ability to listen, empathise, and take ownership of customer queries will play a key role in building customer loyalty and strengthening the Frogfoot brand.