Job Description

Be the key to excellent customer service in our Portuguese country! Join our team as a Spanish and Portuguese‑speaking Customer Agent and create memorable customer experiences. Bem-vindo to a role where positive interactions begin with a Portuguese 'Olá!'

How You’ll Be Hosting With Heart

• You are the interface between Limehome and the guest as the first point of contact for any inquiries along all channels.
• You have a watchful eye and open ear when it comes to feedback from the guest and can find creative solutions for problems.
• You give our guests a great Limehome experience by responding to their individual needs, providing all relevant information and leaving your personal touch when interacting with them.
• You identify pain points & potential for improvement in day to day business and proactively propose solutions.
• You stay in close contact with our Guest Relations Managers to present an o...