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Customer Service Agent at Wakanow

🏢
Confidential
📍 Ghana, Ghana
📍
Location Ghana
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

The Customer Service Agent is a seasoned professional responsible for delivering top-tier customer service and providing expert support in bookings amendments and airline scheduled changes. This role plays a crucial part in ensuring customer satisfaction and resolving complex issues related to travel reservations.

Job Description


  • Customer Support: Provide exceptional and expert-level customer service support, addressing inquiries, concerns, and issues with a high degree of professionalism and expertise.

  • Bookings Amendments: Proficiently handle bookings amendments, modifications, and changes, ensuring accuracy and compliance with airline policies and procedures.

  • Airline Scheduled Changes: Expertly manage and navigate airline scheduled changes, proactively notifying customers, and offering suitable alternatives when necessary.

  • Issue Resolution: Resolve complex customer issues related to bookings, amendments, and scheduled cha...

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    📍 Location Details

    🌆
    City
    Ghana
    🗺️
    Country
    Ghana
    🚗
    Commute
    Local Area

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