Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 156,000 households across the UK.

About the Role

We are hiring Part‑Time Customer Service Advisors for our Customer Service Contact Centre in Northwich. As a Customer Service Advisor you will be the voice of RMG, building rapport with customers and answering a variety of queries relating to their properties and accounts. You will respond to inbound customer contacts via phone, email, WhatsApp or online chat, provide advice, guidance and solutions, and accurately record all transactions in Salesforce. You will also support other areas of the business with various projects.

Responsibilities

• Respond to inbound customer contacts (phone, email, WhatsApp, chat) providing advice and solutions.
• Accurately record all customer interactions and transactions in Salesforce.
• Process documentation resulting ...