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An exciting opportunity has arisen for a Customer Service Advisor to join an independent energy company based in Nottingham on a maternity cover basis. In return, we offer a competitive salary of up to £17300 per annum and benefits to include 25 days holiday plus bank holidays.

 We are licensed by the national energy regulator Ofgem to supply gas to domestic and business customers across Great Britain.

 The Customer Service Advisor will be part of a small office-based team that deals with gas customers by phone, email and letter.

 A key part of our service is that customers can get through quickly to someone who can help them with the reason for their call, and this team is where this is delivered. You will almost always be having a real conversation, not following a script.

 The team also carries out operational processes, including administering gas supply switches and meter readings. This involves a variety of re...