Customer Service Advisor

Our Tamworth based client is looking for a Customer Service Advisor to join their team.

This role offers the opportunity to be at the heart of a fast paced and collaborative team, providing excellent service, dealing with all queries, processing orders, and offering administrative support to the Area Sales Managers.

As a Customer Service Advisor, you will need to have/be:

Its essential you have previous customer service experience
Be personable and approachable and above all have excellent customer service skills, offering the best personal service at all time
Be able to deal with difficult customers always remaining calm and professional
Have the initiative to find a resolution to any problems that may arise
Work equally well in a team as well as being able manage their own workload and effectively manage their own time
Be accurate and efficient at all times
Have basic knowledge of Word, outlook, Excel and ERP syst...