Customer Service Advisor

Salary: 25,000

Location: Maidstone

Hours: Mon‑Fri

My client is looking to recruit a Customer Service Advisor on a contract basis for 6 months with a possible extension to cover maternity leave. My client are a financial services business that are a close knit team who pride themselves on looking after their staff, maintaining an enjoyable atmosphere and working as a team. This role will be 4 days in the office with one day from home. You will be someone who has strong numerical skills, good communication, outgoing nature and delivers great customer service.

Responsibilities

• Handling the emails coming through from the shared inbox and delegating them to the correct individual or handling them first hand if you can.
• Acting as the first point of contact for all phone calls coming into the business.
• Providing and chasing up documentation needed from clients.
• Uploading docu...