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Customer Service Advisor - Laguna 2026
Convergys
📍
, , philippines, Philippines
Location
, , philippines
Posted
June 13, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Customer Service Advisor - Laguna 2026 page is loaded## Customer Service Advisor - Laguna 2026locations: PHL Lagunatime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 30, 2026 (30+ days left to apply)job requisition id: R Job Title:Customer Service Advisor - Laguna 2026Job DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.## Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity...