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Customer Service Advisor

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NEC
📍 Hartlepool, United Kingdom
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Location Hartlepool
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Posted June 03, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

The role is to service customers by determining requirements; answering inquiries; processing applications, fulfilling requests; maintaining database/work records/filing.

Advisors are responsible for ensuring that calls are answered in a timely and professional manner and that calls are resolved by demonstrating a detailed knowledge and understanding of the contract (full training will be provided on the contract requirements).

Business Fundamentals:

Key opportunities:

  • Maintain excellent levels of attendance and punctuality
  • Attend regular training and development sessions with an assigned mentor
  • Maintain excellent levels of attendance, punctuality and quality of work
  • Ensure company policies and procedures such are understood and adhered to
  • Develop telephone and administrative skills whilst dealing with a range of applicants from across Europe.
  • A chance to become a well-...

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    📍 Location Details

    🌆
    City
    Hartlepool
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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