Customer Service Advisor - European Language Speaker

Maidstone (Hybrid)
£26,500 per annum

We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone.

The Role

This is a hybrid position, with:

1 day per week in the office (Maidstone)
4 days working from homeYou will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities

Respond to customer enquiries via phone, email, and chat
Provide support in your native/target European language and English
Resolve customer issues efficiently and professionally
Maintain accurate records of interactions
Work collaboratively with internal teams

Requirements

Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.)
Previous customer ...