Customer Service Advisor Salary: £26,500 - £27,000

Based in Southall, West London

Office-Based Role

A well-established, family-run supplier of construction fixings and materials is looking for a Customer Service Advisor to join its busy Southall office. You will play a key role in supporting the sales team, processing customer orders, and preparing documentation to enable the warehouse to pack and dispatch orders for next-day delivery.

Key Responsibilities:

Handling inbound calls and assisting customers with orders for fixings and ironmongery products
Responding to customer queries in a timely and professional manner
Processing orders received via telephone and email
Managing forward orders and ensuring accurate scheduling
Liaising with internal departments to ensure smooth order fulfilment
Supporting general administration, including filing, archiving, and maintaining office systemsKey Skills Required:

Previous customer service...