Location: Perry Barr Branch

Salary: £24,923 per annum

Contract: Permanent

Hours: 35 hours per week (09.00 – 17.00, Monday – Friday / 09.30 - 12.30 Saturday)

Overview

At the West Brom, we know solid futures don’t happen overnight. So, whether our customers are looking to own their first home or have savings they can rely on, we’ll do everything we can to help them build the life they want bit by bit. We’re all about customer experience, which means we do the right thing, not just the easy thing. Whatever your role, you’ll put the customer at the heart of everything you do and make a positive lifelong impression.

What you’ll be doing

• Providing a service so good that our customers tell their friends and family about us.
• Being there when our customers need us in a way which suits them.
• Handling queries with confidence whether it’s about our products, services, or anyt...