Customer Service Administrator (ClearCare)

Are you a detail-oriented, customer-focused professional looking to make a meaningful impact in the healthcare sector? We’re seeking aCustomer Service Administrator to join our dedicated team supporting patients, carers, and hospitals through our ClearCare scheme.

What You’ll Be Doing

ClearCare Scheme Management

• Liaising with hospitals, patients, and carers to coordinate services.
• Organising annual servicing and responding to emergencies.
• Maintaining accurate patient records and processing service paperwork.
• Registering new patients and managing contract closures.
• Handling quarterly consumables orders and rental device stock.
• Managing inventory and work orders in JDE, including fixed asset updates.

Customer Service Administration

• Answering calls and assisting with customer and p...