Enhance customer satisfaction with UFA as a Customer Sales and Service Representative. Deliver outstanding service in person and online, assisting customers with their purchases diligently.
As a Customer Sales Representative 1, you will report to the Store Manager and be central to ensuring a top-tier customer experience. Your main responsibilities will include managing customer inquiries, handling eCommerce requests, and ensuring compliance with UFA’s operational standards. Your attention to detail and friendly approach will help maintain high service and satisfaction levels.
Key Responsibilities:
• Provide friendly service to customers in-store and over the phone
• Manage eCommerce customer requests and order processing
• Assist with shipping and receiving tasks as assigned
• Maintain cleanliness and organization of assigned areas
• Perform inventory maintenance and cycle counts as directed
Requirements:
• Completed Grade 12 diploma; 0-2 years of experience...