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Customer Resolution Specialist (m/f/d) for Airbus

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STRATO personal GmbH
📍 Hamburg, Germany
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Location Hamburg
📅
Posted June 16, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Take off with us!

We offer exciting projects at our renowned customer Airbus Operations and we are looking for a motivated employee for the position Customer Resolution Specialist (m/f/d).

Your tasks:

  • Participate in and contribute to a high performing cross functional Customer Account Support Team and Customer Resolution Services Team
  • Responsible and proactive management of the customer specific open order book
  • Build and maintain strong customer satisfaction through industry leading quick response times as well as qualified responses to all customer requests and inquiries
  • Handle quotations and customer orders pertaining to the products including timely follow up on quotations, claims and orders in accordance with KPIs
  • Maintenance of customer records
  • Drive customer satisfaction by providing high quality responses to all customer related requests for spare parts and related services
  • Maintenance and deve...

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    📍 Location Details

    🌆
    City
    Hamburg
    🗺️
    Country
    Germany
    🚗
    Commute
    Local Area

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