We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

As a Customer Research & Insight Analyst, you will work across Orbit to embed a customer first mindset and ensure customers influence our long-term decision making. By utilising a range of tools such as segmentation and future focused research you will feed into service design, policy development and strategic planning to deliver inclusive, responsive and sustainable housing services.

You will drive strategic foresight by embedding horizon scanning into our ways of working, enabling the organisation to pr...