📍 Local Job Near You
Customer Relationship Officer - Priority Banking
Emirates Islamic
📍
sharjah, United-Arab-Emirates
Location
sharjah
Posted
June 14, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Ensure closure of all service requests for the tagged customers within the defined TAT Turn Around Time.
- Provide end to end customer service to Priority Banking customers as per bank TAT s.
- Coordinate with relevant departments for processing within TAT s.
- Handle Product and Service-Related Queries.
- Ensure customers visiting the Priority Centers are serviced on priority with their requests and complaints.
- Inform customers of delays if any for their requests raised with the bank.
- Assist the Relationship Managers to whom he/she is tagged by taking ownership of all servicing queries, requests, complaints, application processing, etc. related requirements of the customers under the RM s portfolio.
- Support processing customer applications and system requests, coordinating with relevant departments for processing within TAT s.
- Address customer complaints and provide First Contact Resolution...