About the Role

The primary responsibility of the Customer Relationship Executive position is to provide an excellent customer experience for our existing customers. We achieve this through constant collaboration with our sales teams & internal stakeholders to ensure the business is achieving revenue targets, consistently improving our strong customer satisfaction scores & process improvement. 

The Customer Relationship Executive will have the varied role that will involve engaging with the customer relationship and sales teams on a daily basis as well as our customers to process requests with pace and quality. The requests will be typically to ensure our customers' accounts are maintained and delivering what the customer expects, it will involve reviewing legal and pricing documents, customer billing & invoicing and to do so successfully it will require a keen eye for detail to ensure everything is suitable., This is important because we know by achieving this, we reduc...