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Customer Relations Specialist
Forward Air
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Salt Lake City, United States
Location
Salt Lake City
Posted
June 20, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Position: Operations Account Specialist
Compensation: $75k- $80k
Core Responsibilities & Duties:
+ Plan, quote, enter, direct, and monitor domestic shipments
+ Ensure all customer instructions are entered into the system
+ Ensure necessary shipment milestones are present and in correct order
+ Work with operations team to determine routing for required service level
+ Negotiating rates with vendors and request spot quotes
+ Accruing vendor costs and working to revolve any variances
+ Sending invoices to the customers
+ Ensure freight and documentation meets security, TSA, and company compliance programs
+ Track and monitor entire process of cargo movement and keep customers up to date on movement details
+ Other duties as assigned
Job Requirements & Qualifications:
+ Five (5) years freight forwarding operations or account ma...
Compensation: $75k- $80k
Core Responsibilities & Duties:
+ Plan, quote, enter, direct, and monitor domestic shipments
+ Ensure all customer instructions are entered into the system
+ Ensure necessary shipment milestones are present and in correct order
+ Work with operations team to determine routing for required service level
+ Negotiating rates with vendors and request spot quotes
+ Accruing vendor costs and working to revolve any variances
+ Sending invoices to the customers
+ Ensure freight and documentation meets security, TSA, and company compliance programs
+ Track and monitor entire process of cargo movement and keep customers up to date on movement details
+ Other duties as assigned
Job Requirements & Qualifications:
+ Five (5) years freight forwarding operations or account ma...