Job Description

Customer Relations Services Representative provides support to the Supervisor and Manager in the implementation of the security plans and programs of the department. These are but not limited to:

Checking the attendance of security agency personnel

Conducting regular inspection of all security posts in the mall

Investigating security incidents and/or violations and preparing related reports

Conducting security orientation to new tenants

Ensuring proper monitoring of traffic situation and parking area status

Filing of documents

Attending to all types of complaints in coordination with Mall Operations

Ensuring that manning of security posts is properly done