About the Role: We are looking for a proactive and customer‑focused Customer Relations & Order Processing Specialist to join our growing team. In this role, you will be the key link between our customers, sales team, quality, and supply chain team, ensuring smooth order handling, excellent communication, and a high level of service throughout the entire process.Key Responsibilities Manage the full order‑to‑delivery process, including order entry, confirmation, tracking, and follow‑up Maintain daily communication with customers regarding product availability, delivery dates, and order status Handle customer inquiries, complaints, and requests in a professional and solution‑oriented manner Coordinate with production, logistics, and sales teams to ensure timely and accurate order fulfillment Prepare and maintain customer records, reports, and documentation Monitor stock levels and support forecasting activities Support the sales team with quotations, product information, and administrativ...