Brief Summary
Join a dynamic team to elevate the shopping experience by guiding customers through app installations and providing exceptional support during promotional campaigns. Responsibilities
Assist shoppers with downloading and installing the shopping rewards app. Provide hands-on support during campaign redemptions for a seamless experience. Collaborate with the customer service team to execute mall promotions and member redemption programs. Address shopper and tenant feedback, offering timely assistance and effective resolutions to any complaints. Verify eligibility for social media winners, maintain records, and manage inventory with accuracy. Support on-ground campaigns and events, ensuring their successful execution. Perform any additional duties as assigned by the Senior Executive in marketing and promotions. Requirements
Minimum NITEC in Hospitality, Tourism, or a related field. Cheerful disposition with a passion for customer service. Strong leadership and people...