Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets.

**What you’ll do:**

The role serves as the primary advocate for the customer within CPS manufacturing and quality organizations, in this role you will lead the response strategy for customer reported issues, drive rapid root cause investigations, and ensure that permanent corrective actions are implemented seamlessly on the factory floor as well as product design. This is a high visibility, leadership role that bridges the gap between engineering, manufacturing, sales, and the end customer to champion an un compromised standard of product quality and reliability.

1. Lead end to end customer quality escalation process. Ensure immeidate, transparent communication and risk mitigation fra...