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CUSTOMER QUALITY ENGINEER

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FICOSA
📍 Suzhou, China
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Location Suzhou
📅
Posted June 07, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

MISSION


To ensure customer satisfaction by supervising the end product’s quality according to client quality standards, following the control guidelines defined by the Quality Department.


GENERAL FUNCTIONS

  • Communicate client claims at plant quality meetings.
  • Pay heed to customer-related needs with the rest of Quality Department functions, in order to work in a coordinated way.
  • Establish a periodical and effective communication channel with the customer, such that he/she feels comfortable and to facilitate the solution for any problem, as well as to understand his/her needs and communicate them to the plant.
  • Coordinate the solution of problems detected by the customer with team group problem-solving methodologies and its specific format, depending on the customer (8Ds, 5 Whys, NMCAR…).
  • Administer selection of defective material at customer’s sites, and communicate the internal se...

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    📍 Location Details

    🌆
    City
    Suzhou
    🗺️
    Country
    China
    🚗
    Commute
    Local Area

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