Overview

The customer operations team is responsible for optimising the availability of products to Burberry stores and wholesale customers by leveraging its unique position within supply chain to connect central and regional functions. The role will be the first point of contact in the supply chain for our wholesale customers and internal stakeholders, the customer operations coordinator is responsible to follow the life cycle of orders from order entry to delivery as well as after sales queries. This role requires frequent communication (written and verbal) with wholesale partners and Burberry internal stakeholders and involves teamwork and partnership with many teams within the organisation. The coordinator also has the added responsibility to support the team assistant manager with daily tasks, team training and support. You will be working in a fast‑paced environment, performing various tasks to support on time and accurate fulfilment of the Burberry products.