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Customer & Onboarding Lead - Regtech (with German)

🏢
SIX
📍 Madrid, Spain
📍
Location Madrid
📅
Posted June 06, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

What You Will Do

  • Lead complex customer onboardings from planning to successful production adoption.

  • Serve as a reliable escalation point for client questions and issues, ensuring timely resolution, clear communication and proper assessment of root causes and impact.

  • Coordinate across Product, Engineering, Support and Sales to ensure clear commitments and reliable delivery.

  • Understand client workflows, data requirements, operational constraints and regulatory expectations.

  • Support demos, RFPs, client workshops and service reviews with credible product and operational knowledge.

  • Identify recurring customer pain points and help turn them into product, process or tooling improvements.

    • What You Bring

  • Strong client-facing experience with financial institutions, ideally in SaaS, RegTech, market data or financial technology.

  • Professional-level German and fluent English...

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    📍 Location Details

    🌆
    City
    Madrid
    🗺️
    Country
    Spain
    🚗
    Commute
    Local Area

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