3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity, gaining new insight from diverse thinking and taking risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description

Handles inquiries of moderate scope and complexity within customer service areas such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, and Customer Service Analytics. Manages simple to moderately complex orders from entry to fulfillment, serves as a first‑level escalation resource for routine and basic non‑routine issues, assists in analyzing customer service reports, and handles special requests related to order resolution. This customer‑facing role supports internal stakeholders and external customers, delivering timely and accurate CIR Credit & Collections processing.

Duties And Responsibilities

• Responsible for...