Job Role - Customer Insights Executive

Location: Narhe, Pune

About Company:

Ghar Soaps is a skin care brand based in Pune, dedicated to simplifying skin care routines for effective results. Our brand's mission is to make skin care simple and accessible to all individuals. With a focus on natural ingredients and straightforward products, Ghar Soaps aims to enhance the skin care experience for customers.

Experience: Minimum 1 year Skills: Good English communication skills, Excel

Job Responsibilities:

• Share customer feedback with product and marketing teams for improvement, Make outbound calls to existing customers to collect product feedback and usage insights.

• Build long-term customer relationships and encourage repeat purchase.

• Convert inbound and outbound leads into successful orders.