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Customer-Impact Supportability Engineer (Remote)
SendGrid
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Remote, Colombia
Location
Remote
Posted
June 24, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Twilio is hiring a Supportability Engineer based in Colombia to integrate customer requirements into the product development lifecycle. The ideal candidate will have over 5 years of technical support experience and a solid grasp of complex technical products.
Responsibilities include analyzing customer feedback, collaborating with engineering teams, and ensuring smooth product launches. Join Twilioโs innovative team and enjoy competitive pay along with generous benefits.
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