Lead customer-first initiatives as an Operations Supervisor with The Brick. Drive team success and operational excellence in a fast-paced retail environment.
The Brick seeks a dedicated Operations Supervisor committed to enhancing customer service and team engagement. Reporting to the Store Manager, you'll focus on staff recruitment, ongoing development, and meeting customer needs effectively. This role suits those who are driven by achievement and desire career growth within the retail sector.
Key Responsibilities:
• Oversee merchandising excellence and superior customer experience
• Facilitate staff recruitment and performance evaluations
• Address and resolve escalated customer service matters
• Ensure compliance with Brick Group policies and procedures
• Maintain optimal inventory accuracy and reporting
Requirements:
• High school diploma required, post-secondary education preferred
• Minimum 2 years of relevant customer service experience
• Backgro...