ICONIX seeks a Customer Financial Services Lead to drive credit and collection processes for diverse client accounts in both Canada and the US, fostering a proactive atmosphere.
This crucial role requires extensive knowledge of credit assessment and various industry concerns. You will provide training, manage accounts, and work closely with team members to resolve claims and discrepancies promptly. Your organizational and analytical skills will be vital for implementing process improvements that benefit both employees and clients.
Key Responsibilities:
• Implement credit and collection strategies for customer accounts
• Train and mentor Customer Financial Services staff
• Collaborate on credit assessments and collection strategies
• Investigate contracts and project reports for qualifications
• Attend industry meetings to represent ICONIX professionally
Requirements:
• Preferred: Certified Credit Professional Designation
• Supervisory experience is highly ...