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Customer Experience Supervisor
First Horizon Bank
๐
Orlando, United States
Location
Orlando
Posted
June 20, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
**Description**
**Location:** On site at location listed in job posting.
**Work Hours:** During work week hours are 11am-8pm with Saturday closing shift of 11am-8pm
**Day off is Sunday and another day off during the middle of the week.
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyoneโs ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
**SUMMARY**
The Performance Managerโs primary focus is coaching, development and performance of a designated team of virtual customer service agents located in a contact center set...
**Location:** On site at location listed in job posting.
**Work Hours:** During work week hours are 11am-8pm with Saturday closing shift of 11am-8pm
**Day off is Sunday and another day off during the middle of the week.
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyoneโs ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
**SUMMARY**
The Performance Managerโs primary focus is coaching, development and performance of a designated team of virtual customer service agents located in a contact center set...